Help
Check frequently asked questions and answers
Frequently Asked Questions
How do I sign up?
Click the "Start Game" button on the main page or the "Log In" button in the top right corner.
I forgot my password
Click "Find Password" on the login page. We will send a password reset link to the email you registered with.
How do I start a game?
Click your preferred region at the top of the main page. A list of available games in that region will be displayed. Check the difficulty and duration, choose a game, and press "Start".
Location verification is not working
Check that your smartphone's location service (GPS) is turned on. In Settings > Privacy > Location Services, the app's location permission must be set to "Always" or "While Using the App". GPS signal may be weak indoors or underground, so try outdoors.
How do I use my points?
Earned points can be used as follows:
- Discounts at partner tourist spots, accommodations, and restaurants (100P = 1,000 KRW)
- Purchase goods at the Asin Tour store
- Exchange for event entry tickets
- Reflected in the ranking system
How many points can I earn?
You can earn points depending on difficulty: Easy games 100-200P, Medium 200-300P, Hard 300-500P. You can also earn bonus points by completing special missions, visiting consecutively, or inviting friends.
The app is not working
Please try the following steps in order:
- Fully close and relaunch the app
- Restart your smartphone
- Update to the latest version from the app store
- Delete and reinstall the app
- If the problem persists, contact support (asin4048@naver.com)
Can I use it without an internet connection?
Checking game info and starting missions is possible offline. However, location verification, mission submission, and earning points require an internet connection. To save data, we recommend downloading game info in advance while on Wi-Fi.
Need more help?
Email: asin4048@naver.com
Support: +82-31-399-4048 (Weekdays 09:00-18:00 KST)
KakaoTalk Channel: @์์ ํฌ์ด
Tip
For more detailed instructions, see the Exploration Guide.
Check the Blog for real-time news and tips!