Request Help

Stuck during a game? We're here to help

What kind of help do you need?

If you're having trouble finding a hint, verifying a mission, or encountered an issue on-site, please fill out the form below. Our team will review it and get back to you quickly.

Frequently Asked Questions

I don't understand the hint.

Please re-check the hint on the game detail screen. If it is still unclear, submit this form and we will provide an additional hint.

Mission verification (photo upload) isn't working.

Please check your network connection and try again. If the problem continues, describe the situation and we will verify it manually.

I cannot find the sign or location on-site.

Let us know the exact location and situation, and we will provide you with the latest information.

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